OUR OPERATIONS
Pursue best-in-class operational excellence and engage our Guests and Team Members to maximize our positive impact.
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We believe the success of our business is directly linked to the success of our communities – from the local owners who build our hotels, to the local talent who operate them, to the local businesses we support through the products we source and the guests we serve.
Travel with Purpose unites our organization around a set of global issues that connect our business to society, concentrating our efforts where we can have the highest social and environmental impact. It also helps us contribute in a meaningful way to helping the international community reach the UN Sustainable Development Goals (SDGs).
“ By 2030, we are committed to doubling our investment in social impact and cutting our environmental footprint in half through responsible hospitality across our value chain. ”
2030 VALUE CHAIN TARGETS
OUR OPERATIONS
Adopt a global standard for responsible travel and tourism, complementing our existing environmental certifications.
Embed human rights due diligence across our global operations.
Reduce Scope 1 and 2 carbon intensity by 61% (GHG emissions/m2 - 2008 baseline).
Reduce water use in our managed operations by 50% (liters/m2 – 2008 baseline).
Reduce waste output in our managed operations by 50% (metric tons/m2 – 2008 baseline).
Zero soap to landfill by recycling all used guest soap bars where available.
Reduce food waste sent to landfill by 50% in our managed operations (2017 baseline).
OUR COMMUNITIES
Bring Hilton’s innovation and influence to drive positive change in our communities.
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OUR COMMUNITIES
Double our monetary response, empowerment efforts and investment in resiliency against natural disasters (2017 baseline).
Contribute 10 Million volunteer hours to activate our Travel with Purpose commitment in our communities.
Double our investment in youth opportunity programs in countries with lowest youth wellbeing (2017 baseline).
Participate in food donation programs where allowed by law (managed hotels).
Activate 20 context-based water projects in our communities and watersheds of top water risk.
Promote environmental awareness and open our LightStay technology in school educational programs.
OUR SUPPLY CHAIN
Partner with our suppliers to address social and environmental risks in our top commodities and incorporate social and environmental criteria into our procurement decision processes.
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OUR SUPPLY CHAIN
Double our sourcing spend from local, small and medium-sized enterprises and minority-owned suppliers (managed hotels and corporate offices - 2017 baseline).
Embed human rights due diligence in our supply chain and partner with suppliers to eradicate any form of forced labor or trafficking.
Sustainably source (e.g. certified) all meat and poultry, produce, seafood and cotton at managed hotels (where available).
Encourage suppliers to set goals and validate through auditing and incentive program.
